Support
NAZENDE Support
NAZENDE is developed and supported directly by KatKat Up. If you're stuck on a setup question, have found something that looks like a bug, or want help beyond what's covered in the documentation, we're glad to help.
1. Check the documentation
Most setup questions — installation, sections, products, reviews, wishlist, and more — are already answered in the full documentation.
Browse the documentation →2. Try Troubleshooting & FAQ
Practical fixes for the most common issues — images, products, navigation, collections, cart, mobile layout, and more.
View Troubleshooting →3. Contact support
Email us at katkatup@katkatup.com. To help us reply quickly, include:
- Your store's
.myshopify.comURL - A short description of what you expected vs. what happened
- A link to the page, if the issue is on a specific page
- A screenshot, if it's a visual issue
We aim to respond to all support requests within two business days.
Email katkatup@katkatup.com